FREQUENTLY ASKED QUESTIONS, TERMS, AND SERVICES

  • Please note that small imperfections may be present as all our items are hand-sewn.

  • Made to order and custom pieces from our home studio can take up to 8 weeks to craft & ship.

  • Manufactured goods from Ecudaor are made in small batches and are very limited release. We often restock around our major events. We are working on more accessible options.

  • If your order is incorrect or defective please email us immediately to resolve the issue. We guarantee our work and value the trust between us and our customers.

  • International customers can order from this website, however you are responsible for all import duties and customs that may be charged by your country.

  • Customers are responsible for shipping costs regarding all exchanges and alterations unless there is a garment construction defect.

  • Due to the nature of this small business we cannot offer refunds however an in store credit, exchanges for another item or gift card is available.

QUESTIONS? COMMENTS? CONCERNS?